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Regence to issue new ID cards in January

The updated cards will show your deductible, out-of-pocket maximum.

As announced in the 2022 open enrollment guide mailed in October, all Asante employees enrolled in the Asante Health Plan will be mailed a new medical/pharmacy ID card for 2022.

The card will contain ID numbers, the health plan option you’re enrolled in, and information on accumulators such as deductibles and out-of-pocket maximums. The new ID cards should arrive by the end of the year.

Those just now receiving their insurance card (for example, newly hired staff or employees who requested a replacement card from Regence) will receive the updated card.

Because new cards will be mailed to your home address listed in myHR, make sure your address is up to date. You can do this on myHR:

  • Log in to myHR.
  • Look for the HR widget and click the link titled My Profile.
  • Click the Personal Information tab on the left-hand side.
  • Your current address will be listed in the Addresses.
  • If it needs to be updated, check the box on the left and then click the Change Address button on the right.
  • Enter your updated address and click Submit.

This is also important for other mailings that will be sent soon, such as 2021 W-2s.

As a reminder, there are no ID cards sent out for the dental or vision plans, and cards should not be needed.

If you are enrolled in either the dental core plan or the dental buy-up plan, let your dental provider know that you’re covered by MetLife Dental. Your ID number is either your five-digit employee number or your Social Security number. You can get more information at metlife.com/mybenefits or by calling (800) 942-0854.

If you are enrolled in the Willamette Dental plan, your ID number is your date of birth. You can get more information at willamettedental.com or by calling (855) 433-6825.

For vision, tell your provider your coverage is with VSP. Your ID number is your five-digit employee number with four zeros in front of it. You can get more information at vsp.com or by calling (800) 877-7195.

If you have questions, email Asante Benefits, call (541) 789-4551 or submit a case in the Ask HR section of myHR.

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