How well do you listen?
Poor communication is among the leading causes of interpersonal conflict and even divorce. And key to good communication are good listening skills. When we listen, we can deepen our understanding and make stronger connections.
Here are three ways to be a better listener and a better communicator:
- Ask open-ended questions. Show you’re listening and that you care by asking questions that start with “how” or “what.”
- Use “I” statements. Begin by stating “I think” or “I feel,” and then say what you need. For example, “I feel angry when I’m the only one who cleans.”
- Take a break. Are arguments too overwhelming? Know that it’s OK to take a break. Take a deep breath. Then let the other person know that you need a couple of minutes. Use the time to calm down before resuming.
To help you become a better communicator, myStrength offers an online “Are you listening?” activity, which includes a quiz to test your listening skills. You’ll also receive tips on how to improve your communication style. To learn more, visit myStrength or download the myStrength app from your mobile device’s app store. If you are signing up for the first time use the access code 10017473.
If you have any questions, email Asante Benefits or call (541) 789-4551. You can also submit a case in the Ask HR section of myHR.
If you have a question, please contact the author or relevant department directly.