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Editor’s pick: The MyChart mobile app is even easier than the website

Logging in, navigation and refilling prescriptions require just a few clicks.

mychart-mobileIf you’re enrolled in an Asante health plan, or just use Asante health services, chances are you know about MyChart, the online portal where you can access your health information, see test results, email your provider and more. You may not know, however, that MyChart has a companion mobile app.

Some mobile apps are clumsy substitutions for their web-based counterparts, but MyChart isn’t one of those. In fact, it’s easier to log into, is more intuitive and offers greater functionality than the web version. If you’ve already got a MyChart account, just download the app from your app store. (If you don’t have a MyChart account, email [email protected] for an activation code.)

A few highlights:

  • The mobile app doesn’t require a multicharacter passcode, which can be a hassle to enter on a tiny keyboard. Instead, you can access your chart by punching in a four-digit PIN or, if your device allows, by scanning your fingerprint.
  • The home screen features icons for easy navigation. You can find your test results, open messages, see scheduled appointments, etc.
  • You can get push notifications alerting you to new test results, prescription pick-ups, appointment reminders and more.
  • You can see an urgent care provider via two-way video, a feature not offered on the web version. Click on the video visit icon and the mobile app walks you through the symptoms, puts you “in line” for the next available provider and gives you an estimated wait time.

Other functions are the same as the web version. You can see your billing statements, request prescription refills and link your account to other participating health care organizations.

For employees enrolled in an Asante health plan, MyChart is where you’ll complete your online health assessment in 2021 instead of through Regence.

MyChart is a useful tool in general, whether you’re accessing it through the web or a mobile app. Despite this, only a third of Asante employees have signed up for MyChart since it was introduced in 2013. The organization believes the technology is critical to helping Asante become a fully integrated health system, so it added increasing MyChart enrollment to 36% to the 2020 Balanced Scorecard.

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2 Comments. Leave new

  • The MyChart Mobile app is easy to use and convenient. I love it!

  • Leslie K Raymond
    January 26, 2021 9:42 am

    This new sign in is a serious pain! I have to use a password to get started and then have my phone next to me so I can receive another password to put in. Can we just use one password to get the information we need? This takes forever to go through the levels of passwords to get into the website!!


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