Annual VIA: Kristi Lambert
Kristi Lambert, RN, was the first person Ellie Franz thought of when she learned about Asante’s annual VIA awards. “Kristi truly is a ‘Jack of all trades’ in her department,” said Franz, a medical interpreter at Asante Rogue Regional. “I often wonder how she juggles it all being the only diabetes nurse navigator and make it look so easy!”
As the sole diabetes nurse navigator for Asante Rogue Regional, Lambert spends countless hours providing admitted patients with diabetes education and resources to get their diabetic medicine and necessities. She also checks on patients after discharge to ensure they’ve got everything they needed.
“Some patients come into the hospital who are dying due to diabetes complications,” Franz said. “Kristi’s dedication, empathy and hard work really does help save their lives.”
As a cultural advocate, Franz says she appreciates watching Lambert work with patients from different cultures to ensure they can enjoy foods they’re used to eating. Franz shared this story when they worked together to help a patient from El Salvador who was admitted for diabetes complications.
“He was in extreme pain for the first few days. Kristi spent time with his wife teaching her about diabetes, how to inject insulin and check blood sugar levels. She went over everything to assist her husband once he was discharged, giving her educational information in Spanish. You could tell by the wife’s body language and facial expressions how much she appreciated Kristi.
“When the patient was feeling better, she did the same thing with him, even giving him quizzes that made him smile. She brought in a dietitian to meet with the couple to go over nutrition labels and carbs. The patient is a field worker living in a motel, so Kristi gave them ideas on healthy snacks they can take to work and foods to cook in their small hotel room.
“I watched the patient tear up when he was thanking her. I have never seen anyone show that much dedication and passion. This is just one of many patients she’s done the same for.”
Lambert wasn’t so sure about the news that she’d been selected to receive an annual VIA award. “This was a huge surprise to me. I told Dawn, ‘You have the wrong person,’” Lambert said. “I’m grateful to be a diabetes nurse navigator. This is the most meaningful work I’ve ever done, and I’m honored and privileged to do it.”
Likewise, Asante’s patients and employees are fortunate to have Lambert on their team. “It’s employees like Kristi who make this place such a wonderful place to work and visit as a patient,” Franz said.
READ ABOUT ALL 2020 ANNUAL VIA WINNERS
KRISTI LAMBERT, RN
Current role: Diabetes nurse navigator
With Asante: Four years
COMMENTS FROM THE CHAT SECTION
Kristi, thank you for all you do for our patients and our staff. Congrats and well deserved.
Such service to our patients. Amazing. Thank you for all you do, Kristi. Congratulations.
So well deserved, Kristi! Congratulations.
Congratulations, Kristi! Thank you for all you do.
Thank you, Kristi! You are such an asset to our health system!
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